I ordered a cake her two days in advance, the teddy bear one. When I picked it up there wasn't a nose or eyes on it. I had to show the owner (yes the mean one everyone is talking about) a picture of the cake online and then she reluctantly added a nose and eyes. Do not buy your cake from here. You're better off going to a specialty place, or somewhere else in general. I feel bad, I hope she doesn't treat her employees poorly. Their customer service skills are definitely lacking as it shows on their yelp page. I will not be back to this location for treats or a cake. See my photo in the notes/ tips..