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  • Let me start by saying..... when the place first opened... My family couldn't get enough of Barros..... The food was great... However, it seems as though their food service and customer service has declined drastically..... Due to the decline in service, we hadn't ordered from them in a while.... I decided to give them another try..... So I placed a order for delivery.... At exactly 7:15pm and I didn't get my food till 8:34pm.... I even called them at 7:50pm to make sure they still had my order.... The girl wasn't rude.. But she wasnt courtesy & pleasant either.... I asked if they had my order and when would it be out for delivery..... I gave her my info... She pulls up the order and says " we have it... it'll be another 30mins before it's ready" and click she just hangs up.... So I'm like ohhhhhkay....?!?!? The food finally arrives at 8:34pm.... It's cold as ice.... And dry.... I could tell the pizza and wings had just been sitting out... It was stale, old, and cold.... The chicken wings were dry.... I only ordered 2 items.... A small pizza and six wings.... That's it.... And It took way over an hour to get me two items.... I believe I'm going to have to leave Barros alone.... I can't deal with stale, cold food.... Also, I Posted a picture of the receipt and you can see the order time and delivery time.... And the two items I ordered.... I hope things get better with Barros bc I really liked their food....
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