I've tried both the spa services (massage) and hair salon and both times I was quite pleased. My friend won a complimentary hair cut and highlights. Since she is both happy with her current place and is far away, kindly gave me her gift card. I saw Glen, who I believe is the owner and his assistant. Everyone was very kind and I walked out quite happy with the result. He carefully listened to what kind of cut and style I wanted and gave me just that. There was the ever annoying attempt to up-sell me on hair care products that most salons do but it wasn't too bad. Unfortunately, I can't speak on price for the hair style as my gift card covered all but tip. My guess is that Glen's services are more then my current budget, but due to 2 pleasant experiences, I will go back again and try a junior stylist. Parking is conveniently located across the street at the parking garage and they do validate. Prices seem to be on the high end for Pittsburgh but I suppose you get what you pay for! The salon is clean and comfortable. The staff is across the board friendly. Sign up for their email list and get offers for discounted services. Would recommend.