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| - I came in today to place a small order "To Go" but as soon as I walked in, the lady asked me if I was paying with a card... I said, 'Yes.' She advised me that their machine was down. I could see two other women back and forth on the phone trying to get the issue fixed. I checked my wallet and I saw that I had $20 cash - perfect, because it was enough for the order I was going to make. I let her know I could place my order after all and proceeded to order from the menu in front of me. By the time she had my total, she said $19.49 so I handed her the $20 bill on my hand and she took it... she looks at her screen and then extends her hand back towards me with the bill and says, we fixed the machine did you still want to pay for it with your card? I said, 'Sure.' She gives me back my $20 bill, and I take my Debit card out. Once she swiped my card, she says, 'I'm sorry I forgot to ask you if you wanted to do Debit?' but since I didn't mind, I just entered my pin on the keypad and she gave me my receipts - Order detail and transaction receipt. My total had changed to $20.49 When I reviewed my receipt, I noticed that THEY CHARGED ME $1.00 TO USE MY CARD!!! They have SEVERAL signs posted everywhere in their restaurant and I did not see one nor was I advised that there was a fee to use my card, especially when she knew I had already handed her cash! Now I understand why they have such a huge sign saying: WE CANT EXCHANGE FOOD OR MONEY AFTER AN ORDER HAS BEEN PLACED. So I didn't say anything because I wanted to enjoy my food and I had ordered it 'To Go' for a reason. I waited 25 minutes to get my meal.
I ordered three #43 'Empanadas de Platano' ($1.50/ea) they are DELICIOUS and a good size. Make sure you eat them when they're served warm. They make them very good. I had #44 'Platano Frito con Crema' ($5.95) and that was good too. The fried plantains were cooked perfectly and the refried beans w/crema were just right. The sad part is that their Pupusas were not good at all, at least not today. I only ordered two of the Pork with Cheese and the third with Loroco. They were small and not filled much. The curtido/coleslaw was very plain, not like the traditional Salvadorian curtido I've tried everywhere. The tomato sauce was mild but very watery. I will only go back for the empanadas de platano here but as far as the Pupusas... no, I wouldn't recommend them to anyone. I paid $2.50/each and they weren't even good at all.
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