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| - CAUGHT CHEATING US!! This place is just terrible!!!!! I wish I could give it no stars, one star gives a complement to this terrible restaurant, in which it should not receive.
First off- I bought a groupon that you payed $12 but was worth $25 for 2 entrees. I'm going to be in law school soon, and my father is actually a lawyer already! The FINE PRINT- says for 2 entrees one per table/check etc. It goes on to say what it doesn't include. Says drinks, this, that and so forth. We got sushi- which is one of THE most if not the most popular menu items, that is why the restaurant is known. So after we were finished and got our check, we go to give them the Groupon, our waitress was extremely rude to begin with, and when my girlfriend pulled up the groupon, all she said to us was, "no," and walked away. I got upset and asked for the manager. I told him we bought the Groupon specifically for the sushi - why else would I spend money to get something I didn't want in the first place?!- He goes on to say no this doesn't apply and you can't use this!!! I asked him to please take off these two sushi items and replace them with two entrées of equal price of what our bill came out to (which was $30) he comes back with a new receipt and the amount on the receipt was doubled to $55. He also added two different items we didn't even have during our meal. He expected us to pay an additional $35 for what we owed originally, I literally caught the manager trying to cheat and screw us for extra money. My girlfriend works at a hair salon - the hairstylist use Groupon all the time for the personal clients, and you have to tell groupon what you want to put in the fine print. He then tells me Groupon writes it for him...which is a lie you must write your own FinePrint in your "contract/agreement "with Groupon. I deal with contracts constantly! I am a real estate investor and all I do is sign, fax, and write contracts!! I told him to give me the original receipt for $30, which we owed in the beginning, and asked to take off five dollars and I agreed to pay him just so I can leave. I WILL NEVER GO HERE AGAIN, I HAD AN EVEN WORSE EXPERIENCE at the Habachi side which I will write about next.
I was recommended to me by a friend for the hibachi side and how good it was etc. When my girlfriend and I arrived there we sat down as other customers were seated with us. The performing chef, I guess you can say - WAS THE WORST I HAVE EVER SEEN!!! The chef was hung over, or either drunk. He was rude, annoying, inappropriate, and flat out just did not care about you or what you wanted. You could tell he just wanted to get done with us and didn't care. The chef started to cook food, and it was literally going everywhere - the food we were supposed to be eating. (Keep in mind the hibachi food is very expensive). He asked me if I wanted to catch a piece of food, I agreed because I wanted to try to have fun. I did it once and I said that was enough and I was finished. As he was cooking, I was not even looking at him, I was talking to my girlfriend and had my head turned towards her, and he continued to throw food at me!! It got all over my shirt, face, and even in my hair, and I have a pretty short haircut. He was throwing the egg shells around, which they're supposed to throw them away right away. He was going about it in a bad way, and he left eggshells around our plates of food!!! Just raw empty egg shells, and left them sitting there!!! The food was not good either. As they shot the sake into my mouth I told him to stop, and he wouldn't, and it got all over me. I will never go to this habachi again. I would rather drive farther into mentor, where Harry Buffalo is, and spend three or four more dollars in gas, then deal with this terrible restaurant, terrible chefs, manager, and waiter/waitress's again. What an absolute waste of money and time I wish I could take it all back. DONT BOTHER-TERRIBLE FOOD, EXPERIENCE, AND CHEFS! DONT WASTE THE MONEY!!
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