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| - On Friday August 8 at 7:00pm myself and a guest had dinner at your establishment and we were, to say the least, let down. And when I say we were 'let down' I mean, from the moment we walked in the door.
It looked interested, cute and cozy from the outside and as we walked through the doors, but the lack of organization was very clear. Granted, we may have come at a dinner rush, there was no order. Nobody seemed to know where to stand, it was getting crowded by the minute, people butting in line to get to the hostess so their reservation was made known. Others forcing themselves to the front to try to get a table. Almost complete chaos. My guest and I stood silently at first, right in front of the hostess' stand. She looked right by us numerous times till finally we had enough of people's lack of courtesy.
The hostess was rude right off the bat. We made it clear we had a reservation at 7 pm, so we had no wait, however, you could tell she was frustrated with everyone around her, she didn't know what tables were clear, she didn't have a clue where to put anybody so she sent her servers to seat people and IF she had to do it, she went off in a gigantic huff and nobody was sure if they should follow her or cower in the corner.
By the time we were seated (a good 10 - 15 minutes later, WITH a reservation) we chose outside, which again was cute but crowded, the tables looked nice, but we were put up against the railing basically touching knees with the people beside us. It's a good thing we don't have a personal space issue because that would have been violated.
Our server was prompt to get to us at first and get our drink orders and order, but once the food came (I had crab cakes and my guest had the shrimp scampi) we didn't see the waitress for another half hour or longer.
In that time another couple was seated next to us. They had time to order drinks, order an appetizer, order their food AND finish their main meal.
Finally, our waitress appears, asks if we need anything more, I said just the check and she left and was back shortly after with the check. (we should have had the card ready for her to take, because little did we know, we would be waiting another 20 - 30 minutes just for her to come grab the payment.
In that last amount of time, us sitting, twiddling our thumbs, listening to a group on the other side of us, talk so loud we couldn't hear each other across the small table. The couple next to us was also, sitting waiting for the check, discussing how our waitress must have gone home for the night and we should just leave. (we also found out that the couple next to us, didn't even get a beer their had ordered previously, or even have anyone check on them, once)
Granted, the thought of leaving was a very real option in my mind, I'm not one to 'dine and dash'.
I eventually took the bill inside and up to the bar itself, the bartender was very nice and courteous, she helped us right away. She explained that our waitress was overbooked and honestly just didn't have time to get to everyone promptly, which isn't her fault by any means.
In regards to the food, it was decent. Not great but not good. The scampi was simply 6 pieces of shrimp, in butter. A tiny plate of everything. I wouldn't say it was worth the $83 dollar bill we had.
I would not recommend this place to anyone.
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