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  • This is my first time getting eyelash extensions and I am in love. The staff was super friendly and welcoming. They were ready for me as soon as I walked in the door. We spent about 15 minutes going over the options and filling out some questions about what I wanted. I had a reference picture which she took into consideration while we talked. In the end, I said that I trusted her expertise since I didn't know enough to really have an opinion. I laid back in the chair, which was surprisingly comfortable and it wasn't long before I fell asleep! She worked quickly and so gently that I was able to nap with no problem. I barely felt her touching my eyes. I was super impressed with how gentle her touch was. I woke up and got to peek at my eyes in the mirror and I was shocked! They looked amazing! Perfect shape and length without being over done. I don't like it when it looks like there are caterpillars on people's eyelids...unless you are a drag queen (if you are, girl, pile those lashes on there!!!) The only suggestion (it's not really a complaint) is that during our discussion of what I wanted, I felt like some of the descriptions were hard to understand because I had no context for words like "natural" versus "dramatic" or "modified cat eye" versus the other types of shapes (which I don't remember now). As a first timer, it was a little overwhelming and made me a bit nervous because I wasn't sure I conveyed what I wanted properly. Either I did or my lash artist was good enough to convert my inexperienced explanation into reality (I'm guessing the latter is the case). Also, as a new customer, I feel like the explanation of the products that they offer was rushed and done only because she HAS to do it at the end of each session. I felt like she was worried that she was being too "sales-ish" when I was really interested in the education of how to take care of my new lashes. I didn't feel like she was "selling" me on the products but I also didn't feel like she was educating me on the benefits of the products either. I've been in that position before and I know some customers can get irritated with that sort of product explanation but I don't think I was giving off the "stop talking to me vibe" at all. She did present all the products to me with a brief description but I think it could have been more informative. Overall, I thought the experience was great and I would definitely recommend my friends to Deka Lash. They were professional, kind and provided me with beautiful eyelashes that I'm thrilled with!
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