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| - My family lives in the area, and I grew up there, so I have been eating here since I was very young (and at the time they were located in what is now the Italian restaurant across the parking lot).
Throughout the years (at least 18 ago), I have seen staff come and go, the menu change and change again, and several redecorations, but the original manager from my childhood still makes appearances every now and again, a true testament to a good restaurant chain (they have a couple of locations).
This is not authentic Mexican cuisine in any sense of the word (at least not Distrito Federal), and it is not Tex-Mex, but it is perfectly acceptable and delicious.
Service is always quick and decent to excellent. They definitely know and take care of their regulars, so that is a major positive.
As my family has visited frequently since their original days, I do not hold the restaurant against it (since my adopted family is Caucasian and English speaking, I was adopted) but the staff does not seem to like to speak Spanish, even though I speak it fluently. Since I live in Brazil (Portuguese speaking I know) and often work throughout Latin America, particularly Argentina, I speak Spanish fluently, although with a non-traditional accent. The staff often seems offended and off-put when I speak to them in Spanish.
That said, the food is excellent and very decently priced. I have seen some improvements to some dishes, and some declines to other during the years, but overall it is still quite delicious. My favourites are Burrito Jalisco en Pollo, Chimichanga al Carbon en Carne Asada, y Camarone a la Diabla (muy picante).
The only downside is that unfortunately if you like super spicy food, you can only receive it (even if requesting "muy picante") if you are visiting without "gringo" patrons. I have ordered the same dishes on multiple occasions both with my family (ended up mild) and without (deliciously painful).
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