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  • Completely disappointed with this location. I ordered take-out which included 1 large pizza, a chicken caesar salad and a chicken sandwich. I was told on the phone that it would be 20 minutes until ready. The person on the phone had a very strong heavy accent and was hard to understand. They did not ask for my name, only took my phone number. Upon arriving to pick up the order 30 mins later, they had a hard time finding my order (could be because my name wasn't given) and the order was NOT ready once found. Waited 20 more minutes and still nothing. I asked twice for the front desk employee to check on my order. Come to find out, everything was ready except the salad (which in my mind is the easiest thing to throw together). While waiting for the last part of my order to be finished, I watched and listened to the employees making pizzas and was shocked to see and hear what I did. Not only was there loud music blaring, but I watched one employee eat a slice of pizza and then continue to work the dough he had in his hands. This is not acceptable!! A few other things I saw were that they have no uniforms. The front desk employee who was helping pick-up customers was wearing an under armour tshirt and not very professional. He seemed confused while answering questions on the phone and I watched him forget about a customer who was waiting for their order. Completely unprofessional. I will not be using this location again and I would hope that the manager and owner would put a little more effort into training their employees, hold the employees accountable and enforce a more appropriate dress policy. I feel that this 'take-out' location is extremely unorganized with no real direction by management.
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