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  • It's so sad, I really wanted to give this place another chance. I had many bad experiences with their location on Fort Apache Rd. I decided that I wanted to give them another try so I booked at the Henderson location. I made my appointment online but by mistake I clicked 3pm instead of 3:30pm. I called and left a message stating that I wanted the 3:30pm appointment. I got a call back from their receptionist, Tanya, but I missed it. She texted me saying that my appointment wasn't approved. I was going to try to make it at 3pm but she just threaten to cancel my apparently non existent appointment. So I guess , if you book online they will take your deposit, but you won't have an appointment. I just called and told her to give me my deposit back. I'll take my business elsewhere. Horrible customer service, lashes don't last, and a mediocre website. Please get a nicer receptionist, she has such a rude phone voice. It's like she doesn't even want to work with you guys.
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