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| - I am a frequent customer of this Savers location and I have probably visited this store over 50 times in the past 3 years or so. I have had mixed experiences but usually good ones to be honest.
The prices are a little higher than thrift stores in the area (Epic Thrift and Salvation Army being typically cheaper, and Epic having better sales), but if you really want something, the pricing is reasonable. They have a fair few new products in stock, which is a bit different for this kind of store, typically Halloween items and such.
The things that let down this store are: The Staff and the facilities (toilets etc). The toilets are seldom cleaned, there is graffiti over the cubicles, puddles in the middle of the room, trash overflowing and toilet paper everywhere but in the toilet. This ties in especially with my view of the employees of Savers, typically the cashiers (the porters and donation handlers seem more work savvy).
In respect to the employees, a few key words come to mind.... lackadaisical, work shy, lethargic, apathetic... You get the idea...
There have been many instances where I have had a question or concern to which the response from a cashier expressed less enthusiasm than an Idaho Potato. Where are these people employed from? A potato farm?
For instance, I lost my glasses in the store today. I asked Grisalda/Crisalda(?) if she could check lost property or ask around to see if they had been handed in. You know what it's like when you lose something, you get a little frantic! She simply said "well nobody has handed them to me". I spent 2 minutes pulling teeth until she reluctantly moved away from her nest of a cashiers booth and plodded over a few feet to ask her fellow employee. More teeth later, she finally made a call out to the rest of the team in the store. Needless to say, I didn't find my glasses but it's an experience that I wanted to share on here.
I give this a 2 out of 5, for the reasons above
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