Four stars because I want to see how fast my hair grows. You wonder what I mean? Well excuse me if it may sound silly but the same way some people have a green thumb some people have a good hand when cutting hair and others well ....just don't! (Entirely my beliefs) My cut was easy, and simple. Had Stacy clean up my layers. I am happy for my hair cut! Inadvertently have to admit Stacy was super cool, and even the receptionist was quite delightful! That's same day my daughter got her tips trimmed so far we are both happy! Will making an appointment for my hubby soon, we will see how that goes.