A simple order not processed correctly for 2 arrangements to different divisions in the same building. They only had to make 1 delivery with 2 different cards for 2 different departments. I phoned head office 3 times and the store twice and still it was messed up. $200.00 and they sent a duplicate card so 1 department got both arrangements. Instead they want you to place 2 orders so you pay 2 exorbitant delivery charges. This is a scam and a rip off! No reply to complaints. Save your money!