| rev:text
| - I guess Yelp allows multiple businesses of the same name at the same location? If you don't like one set of reviews, you can always just delete that profile and move on to the 'good' profile? ;-)
Gordon Ramsey, this place needs you, Badly. Food seems to be ok, IF you can get what you order. Service is SLOOOOOOOOOW. But the beer is cold and good. Drink enough beer and time doesn't matter. Right? ;-)
I'm not sure if this is a 'friends and family' place or what. You seem to get better service depending on who you know. And a lot of ppl seem to know each other here. The other yelp reviews were either done by family, or bogus.
Our experience started at 515 this evening. My wife and I got off work and decided we'd do the Chicago style deep dish.
We arrived at 530 on a Friday night, and were eventually seated at 545 pm. That is about the ONLY thing that went correctly.
This place is 'manned' by a ton of 'kids', most of which are 16 and this is their first job. There are THREE people standing at the reception. I've never seen 3 people constantly run a reception, even if they ALL are 16. I am not sure if more than 1-2 'adults' work here.
We ordered 2 pizzas and some chicken wings. And THIS is where it all starts going 'downhill'. After 30 minutes we were told that our 'ticket' was lost, and so was our order. We were offered the 'opportunity' of coming back, but Ahwatukee doesn't have a lot of restaurants, so we decided to stay (or first mistake).
They put our ticket back in, which included one deep dish pizza. The chicken wings came out about 30 minutes later and were ok.
The thin crust pizza, for our son, came out about 15 minutes later.
Our deep dish pizza NEVER came out. About 20 minutes later the manager dropped off a 'thin' crust version of what we ordered, but not how we ordered it. She apologized for the 'mistake', but for whatever reason, would not get us a deep dish pizza (we learned why later).
Our thin crust pizza really sucked. But we were starving having sat in a restaurant for 1.5 hours. So we ate about 25-33% of it. The crust was burnt and the toppings overwhelmed the crust. It just wasn't very good AND not what we ordered.
Our server, via the manager, 'comped' our meal. Which was nice, but it would have still been nice to see the manager prior to our departure.
Prior to leaving we learned that they ran out of pizza dough for deep dish pizzas and THAT was the reason we did not get out pizza as ordered.
When we left, at 7:30 pm, there was a huge 'CLOSED' sign out front. Not sure what that meant as there were still a ton of ppl drinking alcohol in the 'bar'.
The prices here are high. For our 14" pizza was $14 plus $1.50 per topping. If we had paid (and received what we ordered), our deep dish pizza would have been around $25. Our thin crust pizza would have been about the same price. And IF I had paid for it, I would have been pissed off.
FWIW, the deep dish pizzas LOOKED good. Too bad I didn't get one. :-(
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