If anyone was excited about Giordano's coming to Vegas it is me. Grew up on Giordano's in Chicago, in high school it was our place to go on Fridays.
So when my husband decided to surprise me and take me here I was super happy. But that happiness faded quickly.
We waited a good 10 minutes before our waiter greeted us.
It was like pulling teeth to ask for a cup of ice for our ice teas.
We put in our order 1st, deep dish pizza.
The pizza came after 45 minutes (which is normal)
I'm waiting for the the first slice to be served to me and he walked away from the table, SMH thats part of the experience.
So I served my family (that never had this amazing pizza before) my kids loved it.
I dug in and it was soooooo good taste wise but it wasn't hot, it was just warm. Waited all that time for a warm pizza, pretty disappointed.
I just wanted to leave.
I was waiting at the bar and the manager happened to be there, he asked how everything was and I explained to him of my disappointment.
He was great and offered a free pizza on my next time down (since I am local)
So hopefully when I go back the service will be better. But as for this review 1 star for the taste of the pizza and another star for the customer service from the manager.