This was my first time in this restaurant and my last. So disappointed. Got seated okay. Although we knew it was family style we figured they would have a few items you could order individually if necessary. Nope. One person ordered an appetizer and it was $18 - no larger than a normal appetizer at another restaurant. The portions were fine for pasta. We got the chicken carbonara and there would have been plenty for 3-4 people. Priced around $25 for the small. We forced someone to take leftovers but I am sure they will be chucked in the bin. So the food was meh ... the service - well there really wasn't any. Once our food was served the waiter flew by not stopping and asked over his shoulder if everything was ok. He didn't slow down to wait for our reply. We sat at the table and discussed our horrible experience for about 15 minutes with all our dirty plates after we finished eating before another person who worked there came over. Got the check, failed to put our $20 off on it. More waiting. Also When we ordered beers he didn't ask what size so we got the big ones (we would have ordered the small) - who knew they offered two sizes. Overall for the price and experience if you want this type of food go to Olive Garden. I don't know how they stay in business because it was pretty empty when we were there 6:00pm on a Thursday night.
I know there are people who do love this chain - but it's not for me or the other family I was with.