This is a large family restaurant/diner. We have gone there for years for standard diner fare. Always clean, decent portions, decent prices.
Unfortunately, I took my mother there today and had a simply horrible experience followed by even worse customer service. I ordered the Greek salad with grilled chicken on it. It was described as having feta, peppers and olives. It came out with feta (I think although there was so little it was hard to tell), a carrot slice, tomato, and a sliced egg. I'm allergic to eggs..
I asked the waiter if I could at least have some olives. He said they were out of them. I pointed out that what I got was basically nothing like I had ordered. He didn't care. So I ate my chicken, wishing I had known so I could have ordered something else.
No price adjustment. No apology. Just tough luck.
My mother was so outraged that she called the restaurant later and talked to Linda. Linda's response was just like the waiter's: too bad for you, we don't care.
This is so not like the friendly family place it used to be. New ownership? I don't know but with attitudes like that who wants to go there