The 4 stars are based on my other Waffle House experiences. This is a 4-Star Waffle House. There is an old lady that walks around and massages all of the customers. Stay away if you dislike people touching you, because she will. The service is pretty good, but it is sometimes hard to find someone if you need something. The food is always good, but it seems our order often comes out in shifts and isn't always correct when it first comes to the table....but it is what it is. And what it is, is good, greasy, Waffle House breakfast! Yum!