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| - Even though I've had his Wellington a million times at Ramsay Steak, the Prix Fix menu was a hard bargain to pass up. Plus, the menu was pretty bleak; lamb, chicken and various steaks.
The issue came because of the brilliance of offering seafood within the appetizers, and I'm allergic to seafood. My friend had no problem with the scallops, as only a moron would choose a Caesar salad instead. That would be me. However, I couldn't have either, as there's anchovy in the dressing. Considering the seared foie gras dish was comparable, other than $3 more, I asked if she could see if they could substitute instead. She returns and says the manager refuses to allow that and she sincerely apologized. I gave her my gratitude and told her not to worry about it, as it's not her call. We ask for the check and leave.
Now, it's not my place to tell anyone operator how to run his business. I mean, taking a $3 hit so I could make over $300 in sales seems like a no brainer to me. However, I am a patron that was discriminated upon because I had an allergy. I know the manager wasn't concerned about earning my business or creating a memorable experience. Having met Chef Ramsay, I know he'd feel guilty about that oversight, take care of his guests and correct the issue moving forward. But hey, that's why this is named after a TV show and his restaurant in Paris bares his name.
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