This guy scheduled my appointment wrong then showed up 3 hours late and walked up my driveway like "what's up dude?" like he was a buddy of mine. He didn't even introduce himself until I had to ask who he was. Personal vehicle and clothes that I would wear to the beach. Lol. Then the carpets took 2 full days to dry after I was told 3 hours max. He was unprofessional and I won't use again. I tried because he was local... that was a mistake.