I work right down the street from this TS and come here often for lunch. Unfortunately this location is going down hill and it just keeps getting worse. Every time I go, I always have to make sure I have an extra 20-30 minutes to wait for my food. There are never enough employees working. And a lot of times the employees seem like they are "too cool" to be working there. I will still come back for smoothies every so often, but it's just not a first choice anymore for lunchtime. The wait is too long and the service is terrible most times.