Of all the escape rooms in Charlotte, this is one of my least favorites. Honestly, some ambience music would make a world of difference. The fact that we could hear the staff talking and laughing on the other side of the door ruined the mood for my group. Also, when we lost, it was an awkward moment with a silent employee holding a sign telling us so. There were some interesting puzzles and it was a big space so I would be interested to go back but maybe in a couple of months after they work out some of the kinks.