First of all, I LOVE their takoyaki.
Their customer service is excellent. They always apologize for long waits and always comes to check on how you're doing. The food comes out fairly quickly even if they're busy.
Their ramen is decent, but not the best I've tasted. However, like I've already mentioned, I usually end up coming here for their takoyaki.
One thing that bothers me is their parking lot. I don't know if it's just me, but it confused me on where I needed to park the first time I came here. But can't blame them for that.