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  • Generally I've been pretty happy with this place, but just had a pretty awful experience service-wise: First-off--after being seated it took about 20 minutes for the server to take our order (not a big deal, I know it's a board game cafĂ© and you don't want to interrupt the patrons, however we weren't yet playing any games). Second--two members of the party arrive later and order their drinks. Cut to 20 minutes later and nothing has reached the table. Asked the server about this and was told there was a mistake with the computer (aka they didn't put the order through.) Again, both of the above are innocuous and not really that bad of an offense. Cut to 5 minutes later--told that the drinks we ordered (they're 9$) are sold out. We can get a replacement order from the bar. The offense occurred when we settled the bill--the "9$ drinks" we ordered were put through at 12$, and the server doesn't tell us there's an 18% gratuity already applied, so the 18% suggested gratuity that I payed now amounts to a 36% tip on crap service. The fun of playing board games with friends is great, but keep an eye out for your bill. It leaves an unpleasant taste in the mouth to get ripped off like that.
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