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  • Well I'm not happy with the complete and total lack of response from this business. I ordered a birthday cake for my daughter in MAY, it's July. I found this beautiful cake on their website and placed the order with a specific cake flavor. The cake did not come out looking anything like the one on their website. Nor was the cake flavor what I ordered. Now how can a $55.00 cake not come out the way it is supposed to? I understand things happen, however, when a customer is telling you their order was incorrect you rectify it somehow. Especially since my family frequents there to support your business. With regards to my issue I have went to the bakery 3 times and called at least 2 times. I was told I would receive a phone call back from a manager and NEVER did. I'm quite disappointed in the complete lack of customer service and overall experience with this business, especially since being a specialty bakery and a small business was what first intrigued me initially.
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