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  • I've been to the Markham location a couple times and loved it so I thought I would give the downtown location a try and it will be the first and last time I visit. Walking in, I was greeted by two ladies at the hostess stand and was told it'd be approximately a 40 minute wait for two people. It was a Saturday at 6:00 PM ish so I had expected that. The other people who were also waiting kept following up with the hostess' and kept being promised that they would be seated soon. But one of the ladies didn't seem to know what she was doing and seemed very confused. She would go up to people and call them by the wrong name and got super confused when they informed her that she had the wrong person. She would then shrug then seat whoever she approached. Maybe it was her first time working? The manager seemed very busy yelling at this one waitress named Joanna (she was yelling loud enough that I could hear her from the waiting area) and I could hear her warn her at the bar that "she would fire people if necessary!" Super unprofessional in my opinion. I followed up once and gave them my name and was promised that we were up next. Shortly after the hostess came up to me and asked me if I was Juliana (even though I had literally just told her my name). I told her no, she got super confused, left to talk to the manager, and then came back and took me to my seat. Once we were seated, it took 10 minutes before a server came up to us to take our orders. I guess it was because they were too busy socializing with each other to do their jobs properly. They gave us a broken menu. She used a tiny little piece of paper to write our order and some of our stuff didn't come out so we have to follow up multiple times. The food was pretty decent but took forever to get. The beef tataki and the salmon aburi sushi were yummy. My friend also really liked the beef tacos. Unfortunately some of the items were unavailable. We asked the waitress several times what some of the items were and she told us she didn't know what they were. We also asked her what she recommended and she couldn't give us an answer. Super reassuring! Save your $35 and go somewhere else.
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