Bill's literally just left my house and I have to say they did a stellar job! Thankfully we caught our termite's early so treatment was not too intense but even so, I'd call them. Everyone I interacted with there was super friendly and helpful. They do not use carcinogens to treat which is nice (last thing we need in our house is a nerve agent!) and I'm sure my dogs will appreciate that too. Our appointment was at 9am, but our helper actually showed up earlier than that--about 20 minutes early, armed with a spec sheet and ready to get the work. He had to pull the carpet up to drill, but you'd never know that looking at it now. He pointed out the cause of why the termites may have come out, a leak on the side of the house we will have treated. Costs were not very heavy at all and great professional service, I highly recommend!