I went back again to Battlefield this year since I had vowed that Battlefield was my new Vegas must. Unfortunately the experience was significantly less favorable than my first experience a year prior.
It seemed like there was an entirely new crew because the vibe was just significantly less professional and upbeat. We walked in to a brunette behind the counter with a guy in uniform, both of them cursing in frustration over something. Whatever. The blonde that rang us up seemed high or like she went just too hard the night before and couldn't be bothered. She seemed neither informed nor like she cared to take our money. Whatever.
The only upside...we didn't have to wait at all this time. We paid, walked around the corner for all of one minute before our beeper was buzzing at us. Because we didn't have to wait you'd think that it would have been even better than my first time (we waited around 15 minutes the first time I was there), but it was pretty much all down hill from there if the overall ambiance upon entrance didn't already kill it for me.
My officer (or whatever his title was) never even told me his name. Soooo there's that. I explained to him it was my first time shooting these new weapons and he assured me he'd teach me/walk me through them once inside. Once inside it was all a blur.
It was a blur because I was in and out of there in like 10 minutes tops. Not kidding. I shot two guns, he didn't teach me how to position myself or to shoot them. I never caught his name. He didn't ask me anything about myself or make any polite small talk. Then he rushed me out. Oh and it was 3pm when I arrived. Not anywhere near closing time.
It was a very customer-service-less experience to say the least. Completely the opposite of my very first time there in which I shot there was my super awesome instructor whom I wished I had had again this time, Livio!
The quality of your instructor is huge here, lesson learned. Won't be a repeat.