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  • This is the only time I've ever walked out on a restaurant and got comped the "meal." I mean ever. And I eat a lot and everywhere. So what was so wretched. One, the service. Two, the service. And three, the service. And heck, I used to be a server so I'm usually super understanding. We started with the classic sampler which included ROASTED GARLIC PRAWNS (overcooked, but good flavor), TERIYAKI TENDERLOIN (yummy and the best thing off the sampler), and Hot red KING CRAB AND ARTICHOKE DIP (eh, nothing special here). For 27 bucks, I thought it would have knocked my socks off. It did not. Not even close. I ordered their "signature" ROCK SALT ROASTED PRIME RIB OF BEEF, medium rare. Waitress says they tend to serve it slightly rarer. I said awesome. It came close to well. I showed her a cross-section of the prime rib w/no pink at all. She reiterated that they check it with the temperature, I look at her doubtfully and she tells me that they are out of the PRIME RIB. It is 6 p.m. on a Saturday night, a night they opened at 4 p.m. You are telling me that you sold out that quickly? She gave me other steak options, including a blackened prime rib. I said sure, she comes back and says all prime rib is sold out. Let me tell you, I had a couple of bites of the prime rib I had sent back, and there's no way that item was hot enough to sell out that quickly. No way! I decided to go with the filet mignon and asked her for a refill on drinks. She took our drinks...and never came back! Seriously, we waited and waited and waited until we had to leave to get to a late night meeting. No drinks and no filet. I have no idea if this is the norm, but at least 3 other tables ended getting comped or a discounted bill (from me just noticing what was happening at other tables). The manager was understanding and apologized, but there's no way I'll be back.
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