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http://www.openvoc.eu/poi#funnyReviews
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http://www.openvoc.eu/poi#usefulReviews
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  • My boyfriend and I booked this hotel 04/14-04/15 just one night after we stayed at The Palms Place which was an amazing hotel ...We had a studio suite there which was breathtaking . After deciding that we wanted to extend our vacation and not go home we booked at The Rio . We were very hesitant but decided to just do it . When we got there we arrived early and the lady that helped us made us pay a $20 fee for checking in early on tip of what we paid through Priceline to book and a stupid resort fee to use their shuttle , wifi, and other amenities on site . We were sent to the pool area with our bags to wait for our room and were told they would call my cellphone when it was ready ... They didn't we had to call the desk after two hours passed . We go back to the front a guy assists us this time and waives the $20 fee we were charged gives us our keys but when we get to the room it's very old basic and outdated . It looked like it was a room fit for 1970 instead of 2016 . The old dirty green carpet and old curtains and lamps were horrible . They also had green curtains over the bed . The shower and run combo was so small and the water pressure sucked and water would not drain out properly ...so after my boyfriend took his shower the water was still in the tub . There was no microwave only a small refrigerator . The lighting in the vanity area where I tried to do my makeup was poor . We just couldn't take it we ended up leaving the hotel before checkout which was at 12:00 PM the next day ...we checked out early in the AM and went home . We didn't want to sleep in that old bed . Plus after doing research we discovered they had reports of bed bugs at this hotel . The employees at the front desk didn't care about why we were leaving early they just took the keys back and printed our receipt . We asked for a bellboy to help us out with our four bags since we were taking uber home -we were told they only had one and he was already helping slot of other guests (horrible service ) . We will never book here ever again . The palms place we had a living room and dining area plus a jacuzzi tub and separate shower in the bathroom with full size kitchen with stainless steel appliances ...view of the strip from our room / their bed was the best sleep we got at any hotel book their if you want amazing customer service and your money's worth .
http://www.openvoc.eu/poi#coolReviews
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