I was here one morning, and the line was extremely long. All in all, I stood around 30 minutes waiting for a latte. The staff explained that their usual machine was broken, so they were making coffee one cup at a time on a non-commercial machine. No discount on the coffee even (and it's not cheap)! I considered also the menu, but thought it was too pricy. The atmosphere, while professional, is very noisy. This is not the sort of place I'd meet someone for business meeting. As far as the quality of the coffee, it was ok, but if I wanted to go out of my way, I'd probably be better off going to Cartel.