This local chain is a decent place to go if you like bar food, you can get a beer and a burger while watching the game but there are several drawbacks as well.
A) if you go later you can expect a rowdy crowd on game days, and if you just want a decent meal and it happens to be at the same time, it's very hard to carry on a conversation over the excitement and fandom.
B) at times the staff seems to give preferential treatment to game watchers over casual diners and it's hard to flag down a server over the the noise.
On the plus side, there are some things that stand out as far as service goes
1) when they are not busy, the staff seem to get a new attitude and become very helpful in the menu items
2) it is one of the few places in the area that has a kitchen that is open late and you can still sit and order from a full menu
It is the more likely than not rowdy atmosphere that keeps this location from getting a 4th star in my eyes
If you are a diehard Cleveland sports fan though, this is definitely a place for the game with friends and a cold beer or drink