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  • I'm going to give this hotel four stars because the people are always so nice to us and take care of us but there are cracks that need to be fixed. First of all we go to Vegas at least three or four times a year and always stay at the Mirage. we like the fact it's smaller and more intimate than the bigger hotels and the Oasis pool is wonderful. However, their rooms are starting to show their age and need a huge makeover. We were sitting in our room and heard water running. Went in the bathroom only to find water pouring out of the light fixture over the shower from the room above. Called maintenance, someone showed up but did nothing and left. We could see where the ceiling had buckled. Since we were in a tower king room, there is supposed to be a whirlpool bath - there was a sign how to operate it but the tub was just a regular tub. On top of that I contacted the CEO to let him know of the problems, never received a reply. Not good form for repeat customers. Only one who seemed concerned was our casino host who I contacted when we returned home.
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