They get the job done, just not very customer service oriented. I walked in for my appointment a few minutes early, front desk ignored me for a few minutes before acknowledging that I was there. Told me the wait would be an hour & a half for my car, well almost 3 hours later I am still waiting. Glad i planned my day around an,hour & a half of not having my car & now my Saturday is shot.
Heaven forbid I ask for an update & Michael's response is "do you want your car washed or not"? I'm sorry but 40 minutes ago you said 20 more minutes.