Don't get me wrong I still love this place and HI is my go to guy for my nails. He always makes me feel welcome and I love that we always have something to talk about and he's really the only one I trust with my nails. This review is for the manager that's always on the front. She is rude. There was one time in November, the day before Thanksgiving that I called them up and asked what time they closed. A man answered and said 7. So I got there around 6pm with my 2 kids in tow. When I got there, she immediately frowned and said were closed. I explained to her that I called and someone said they close at 7. She said they closed early that day and told me to leave. Keep in mind that I've been going there and had been a regular now. Hi was there and he wanted to accommodate me but she got mad and said something in her native language. Pf course I looked mad and pushed my stroller out and left. I still came back after that incident because I love Hi and how he does my nails but my every time I'm there, she never greets me, and make people go ahead of me even though I've been waiting. She really needs to brush up on her manners.