I went to Red Lobster while traveling to the Charlotte Area for business. I have had much better service and much better food at other Red Lobster restaurants before.
Good: Coconut Shrimp was delicious and hot, I would have liked a little more dipping sauce though. The salad was nice and they added the dressing on the side so I could use as much or as little as I wanted.
Bad: Wait time was horrible as there were many open tables and still waited for over 30 minutes. I think they were a bit understaffed. Biscuits were barely room temperature if that. I waited 10 minutes at my table before a server approached me to welcome me and ask for my drink order. Also, I asked for green beans for my vegetable and they gave me broccoli.
Overall, the service and food was a lot to be desired.