2 weeks ago I called to make appointment and whoever answer my called last time, her voice tone so rude. today I went there to do my ultrasound, the front desk & all the nurses are really nice. They have big place for waitting room with a lot of chairs & clean. If you can not handle cold like me, don't sit by the windows because there are a/c exactly on top of you, you can sit by the wall. It was 25 mins for wait time from you sign in untill they do your ultrasound.