Since YELP decided to delete the review I wasted a LONG time writing then I'm just going to make this simple:
If you buy a car from here make sure to get the warranty and take it to Cars Complete when it breaks down. The owner will fix your vehicle for the same deductible as the crappy in-network company's deductible that Drive Time is contracted with. Spare yourself the hassle and headache of getting your car back still not running properly when you take it to the contracted shop which is Ted Wiens.