These guys would have gotten the 5th star with just a couple little tweaks on the business side of things. But overall, 5 star service from my Sales Associate and the Finance Associate. This was one of the easiest, no-nonsense car buying experiences I've had yet to date. And having been in the business, I'm highly critical. It will take an awful lot to get me to consider hitting another independent dealer. Carmax sets a pretty high bar...at least the West Sahara location.