Had some of the worst service in my life by far. Ordered very simple meals for three with no special requests and one milkshake. After 45 minutes, no food or milkshake and no stop by for refills.
Not sure if it was because we are a gay couple with different race children or just complete incompetence but the other guests who came in at the same time were served, fed, and were checking out by the time we left - completely unacceptable.
Asked to speak to a manager and was given excuses as to why her staff couldn't handle two burgers and a grilled cheese. Will be calling corporate.