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| - I have really mixed feelings about Casa Manila. I think their food is beautiful, but my overall experience left us disappointed.
I did Kamayan for my bf's birthday as a party of 13. I prearranged the event with the restaurant and they were accommodating and helpful. I had to make changes since I wasn't fully aware of allergies and headcount, the restaurant said it's fine since it was 24hrs+ ahead.
Upon our arrival, a table was prepared with banana leaf and coconut cups - tropical with delicious food smells in the air. After the majority of the party arrived, no one helped us. We had to ask a server before we were greeted. He confirmed the wrong headcount & menu and we didn't get water until we were seated for 30mins (I chased over 4x).
Service continues to be a huge miss, failing in all areas - from ignoring requests, forgetfulness, wrong food, splitting the bill wrong, bringing out dessert and singing Happy Birthday WITHOUT THE CAKE we brought and told them a week in advance.
Our drinks were also overpriced and unsatisfactory. We got coconut dream w/ alcohol. Booze was too strong and didn't work with the creamy coconut, it was so bad out table couldn't finish a pitcher. The virgin pineapple mojito was tasty except we found an elastic band in our pitcher.
Now the food is a whole different story. We got beef ribs, crispy pork belly, bbq chicken skewers, grilled squid and coconut veggies. It was all
4/5 delicious. Everyone was very impressed by the food and there were plenty of leftovers. It's quite fun and a very different. I would definitely recommend the pork and chicken.
We also noticed most other tables got great service, so I think we only got extremely horrible service since they can auto tip a whopping 20%....
Overall, I am sure I will not be returning but do recommend if you plan on buying their food for takeout.
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