There was a bit of a wait but I browsed around the mall for 15 minutes after signing in. I just needed a threading touch up but Engy did a good job. I think 10$ is mid range for threading browsing the most Indian salons charge between 7-8$ but the closest is Parma and so this place is more convenient for me. The salon did not take any walk ins after 8pm on a Friday. There aren't a lot of threading options in Cleveland or if a nice salon has threading they charge over 25$ hence I gave this place 4 stars.