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| - I'm giving this restaurant a 2-Star as I was highly disappointed with the service, not necessarily the food. It would have gained one more star if the service wasn't so poor, but I think the poor service is attributed to one server, one experience.
I've been here twice in the restaurant, and stepped foot in it once and quickly turned around - more on that later.
I found that the small plates were more tasty that their large ones. We've had their coconut soup, lemongrass soup, coconut sticky rice, green mango salad. Their pineapple fried rice, and I can't remember which curry dishes the manfriend had, were mediocre.
Both times, the males servers we had were very polite and soft-spoken, and we never had any issues with the service.
Until one day, I decided I wanted a Vietnamese iced coffee in the afternoon. I walked in and was approached by a female worker who asked what I wanted. i let her know i would like a Vietnamese Iced Coffee.
"This is a Thai restaurant, not a Vietnamese restaurant. Go down the street for coffee."
WOW. EXCUSE ME? First of all, they have a neon sign that says "Pho" on it...that's not Thai! Is it so wrong to have assumed that they might serve the coffee?
Secondly, you have Thai Iced Coffee and Thai Iced Tea - was it so hard to offer either one of those wonderful alternatives?
I was actually quite offended, especially because they were not very busy, which would have been more understandable. And the fact she told me to go down the street made me think she was not just having a bad day, she is driving business away.
Due to the service, I will make the conscious decision not to come back.
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