Overall, I've had nothing but wonderful experiences with the administrative staff, nurses, and doctors at TGH. With respect to my appointments, they have usually been on time, and the associated lab/diagnostic tests have gone smoothly. Pre- and post-surgery, my dad was treated like an old friend (who also happens to be royalty) by his nurses. The nurses were very good at their jobs, but more importantly were all-around superb human beings. I will always be grateful to them for taking such good care of my dad!