Horrible customer service. Had to call every month to have house serviced, and then they said they were coming, but unable to provide proof. Almost called my lawyer to get out of stupid contract. This is why they need a contract. To keep customers. Not happy at all, in any way, and the stupid e-mails I get now do not tell me anything when they do a service. They never point out anything and they say the same thing every month. One of us stays home just to make sure they are there and actually doing something.