**Read entire review...it is a positive review** :)
There is usually a line when we go (always use the drive thru). For the most part, they provide great service and delicious food. The 2nd to last time we went though they gave us cheese fries when we ordered cheese curds for my combo. Then the cheese curds that came with my boyfriends combo looked like he got a half serving size.
We didn't realize any of this until we got home. I called them and the manager on duty apologized. He took my name and address to mail me free meal vouchers. I was astonished that they arrived in the mail just 2 days later. I went back a couple days ago to use the vouchers. When I got to the window to pay and handed my vouchers, the woman called the manager on duty over. He rang up my voucher. Asked what was wrong with our last visit, and verified that this time there would be no problems. He thanked me for coming back and wished me a good evening.
I felt like a VIP customer and really appreciated that they went the extra mile to make amends.
I always order the patty melt and my boyfriend gets the number 1 (double hamburger). The cheese curds are so fresh and delicious. They make that sound when you bite into them. Yum!