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  • Zero stars!!! I never had an experience this bad with Rosati's. I ordered over the phone to pick up in store as i was going to use the 12 cardboard coupons. First off, the rep didnt understand wut those were and kept telling me I could only use one. I'm like huh!?? You need 12 to get the 50% discount. Anyways, wen I showed up to pick it up, the rep said it was on its way to be delivered. I said WUUUUT??? No. I specifically said PICK UP. She called the driver and the driver wanted to "leave it" at my doorstep. So they did and I still paid for it. The problem here?? They screwed up bigtime!! Never apologized or offered me a special deal for future use. 2nd, really??? Leave the pizza at my doorstep because he has other deliveries?? Wen I asked for 2 ranch dips, she straight up said she can only give me one and has to charge me for the other...psshh WOW!!!
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