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  • My bf and I dined together on Thursday night at Craftsteak and the service was worse this time around than last year. We didn't get any bread to start and had to ask for some when our appetizer arrived. This apparently inconvenienced our busser as he looked extremely annoyed. In fact, he looked annoyed at us the whole night and never once smiled or made any eye contact. Once we finished our appetizer, our server told us it would be "just a few minutes" before our entrees arrived. We waited a literal 30 minutes before they arrived (I checked). During this time, he did not check on us or explain the long wait. He actually never came back the rest of the night. Another server (I believe his name was Joe) took over, was actually friendly and professional, and made sure we were doing okay. Food was amazing as always. The scallops are a must. The NY and hanger steak were prepared perfectly. The hanger steak had a great char on the outside but still juicy on the inside. The white corn grits and fingerling potatoes were delicious as well, while the cauliflower was just okay. The tropical mango cheesecake was absolutely amazing. The hostesses acknowledged our anniversary which I appreciated, however, none of our servers did at all. Food is great, but unfortunately, it does not make up for the terrible service both times we dined. We won't return.
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