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  • Jeers to San Tan Ford Fleet Service Sales! I went to Fleet Service sales to look at car options before ordering a company car. The fleet sales refused to provide assistance because there was no guarantee that the fleet company would order through them. They refused to show me the cars or let me test drive them. Using the statement "It's a holiday weekend and everyone is too busy". along with "I have an appointment coming in 10 minutes so I can't help you." Yet there were at least five sales people standing around doing nothing. Finally after demanding to speak to the manager, Fleet Director Lloyd Covault reluctantly showed me a couple of vehicles but again refused to let me test drive any vehicles. One sales person said that by allowing me to test drive car it opened up a liability issues for them if I intended not to buy. Bad Bad customer service regardless of who I am or what reason I am there! They should be ashamed of themselves! Pass the word about the horrible service there.
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