Seven or eight years ago I needed an oil change. I got to a shop nearby 20 min before closing. I waited at the counter for 5 minutes. No one even said hello, and I left. By the time I got to Midas they were about to close. They didn't care--they helped me anyway. I've gone back since for everything from oil changes, state inspections, routine maintenance, major service, new tires, and a/c repair.
I get the same thing every time--honesty, quality, and a fair price. Plus a chance to grab breakfast or lunch at the Dive-N around the corner. What's not to love?!